We aim to respond to support requests within 2 business days.
Questions, bugs, account help, or anything else:
Email help.supersmoothie@gmail.com
To report community abuse, use the in-app Report action or email us with "Community abuse report" in the subject line.
Open the App, go to Profile → Privacy → Delete my account. Your account is disabled immediately and personal data is purged after the configured retention window. Some records (legal, financial, abuse-related) may be kept where required by law.
Subscriptions are billed by Apple or Google, not by us, so they must be cancelled in your platform account:
Cancellation takes effect at the end of the current billing period and you keep premium access until then.
We do not process refunds directly. Refund requests must go through the platform that billed you:
Refunds are at the sole discretion of Apple or Google under their respective policies.
In the App: Profile → Privacy → Export my data. You'll get a CSV with your account, profile, logs, and community activity.
Tap the three-dot menu on any post, comment, or user and choose Report or Block. Reports go to a moderation queue and we aim to action them within 24 hours. You can also email help.supersmoothie@gmail.com with the subject line "Community abuse report".
Use the "Forgot password" link on the login screen and we will send a reset link to your registered email.
Account restrictions usually follow a Community Guidelines violation. To appeal, email help.supersmoothie@gmail.com with your username and what you'd like reviewed.
See our Privacy Policy for the full breakdown of what we collect, why, and how to control it.
No. Scores, drivers, and tips are general informational guidance, not medical, dietary, or therapeutic advice. Talk to a qualified professional for any specific health concern.